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Terms and Conditions

Effective Date: 1 October 2024

Welcome to TuftJoy Studio! These Terms and Conditions outline the rules and guidelines for accessing and using our website, services, and workshops. By engaging with us, you agree to comply with these terms. If you do not agree, we kindly ask that you refrain from using our services.

1. Acceptance of Terms

By booking a workshop, using our website, or purchasing any products or services, you confirm that you have read, understood, and accepted these Terms and Conditions.

2. Workshop Bookings and Payment

  • All workshop bookings must be made in advance through our website or by contacting us directly.
  • Full payment is required prior to the start of any workshop.
  • We accept various payment methods, including cash,debit cards and credit cards.

3. Cancellation and Booking Policy

  • Full payment is required to finalize your booking. If you need to cancel, kindly provide at least 3 business days’ notice for a refund, which will be processed within 3 working days.

4. Workshop Participation and Liability


By participating in a workshop, you acknowledge the following:

  • Safety and Liability: You have reviewed our safety guidelines and understand the inherent risks associated with the workshop. You agree to release TuftJoy Studio and its staff from any liability for injuries or damages, except in cases of gross negligence.
  • Personal Responsibility: You agree to use the provided equipment responsibly and adhere to all instructions from the workshop facilitators.
  • Equipment Care: You will handle all tools and materials with care. If any equipment is damaged due to misuse, you may be responsible for the costs of repair or replacement.
  • Personal Belongings: TuftJoy Studio is not responsible for any lost or damaged personal belongings during the workshop. Participants are encouraged to take care of their personal items.

5. Photography and Media Release

We may capture photographs or videos during workshops for promotional purposes. If you prefer not to be included, please let our staff know in advance.

6. Data Protection

At TuftJoy Studio, your privacy is important to us. By engaging with our services, you consent to the collection and storage of your personal information for workshop-related communications. Your information will not be shared with third parties without your explicit consent. For further details, please refer to our Privacy Policy.

7. Website Usage

You agree to use our website responsibly and not to disrupt its functionality. TuftJoy Studio may update or modify the website at any time without prior notice.

8. Changes to Terms

TuftJoy Studio reserves the right to amend these Terms and Conditions at any time. Any updates will be posted on this page, with the revised “Effective Date” indicated.

9. Governing Law

These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in the local courts.

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at:
Email: info@tuftjoystudio.com