Effective Date: 1 October 2024
At TuftJoy Studio, we are dedicated to safeguarding your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, whether through our website, workshops, or other services.
1. Information We Collect
- We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and mailing address.
- Payment Information: Debit / Credit card details and other payment-related information.
- Workshop Participation: Details about your bookings, attendance, and any specific preferences or requirements.
- Communication: Any messages, emails, or other communications you send to us.
- Website Usage: Information about how you navigate our website, including IP addresses, browser types, and access times.
2. How We Use Your Information
- Your personal information may be used for the following purposes:
- Service Provision: To process your bookings, manage your participation in workshops, and deliver the services you request.
- Communication: To send you confirmations, updates, and promotional materials about our workshops or services. You can opt out of promotional emails at any time.
- Payment Processing: To securely manage payments for your bookings and additional services.
- Customer Support: To address your inquiries and provide assistance.
- Service Improvement: To analyze website usage and enhance our offerings and customer experience.
3. How We Share Your Information
- We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us with payment processing, website hosting, email distribution, and other essential functions.
- Legal Compliance: When required by law or to protect our rights, property, or safety.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We utilize industry-standard security practices, such as encryption and secure servers, to safeguard your data.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Request corrections to any inaccuracies in your personal information.
- Delete Your Information: Request the deletion of your personal information, subject to certain legal obligations.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but please note that this may limit your ability to use certain features of our site.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy regularly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your privacy, please contact us at:
Email: info@tuftjoystudio.com